Contact

We reply to every message within 2 business days.

The fastest way to reach us is by email. Please include your Telegram username and, for billing questions, your Paddle transaction ID.

Support Email

[email protected]

What to email us about

• Billing and refund questions
• Subscription cancellations and changes
• Technical problems with the bot
• Data-protection requests (access, deletion, correction)
• Abuse reports
• Business or partnership inquiries

Business Details

PufAI is operated as a sole-trader business by Erdal Balcı, based in Turkey. Payments are processed by our Merchant of Record, Paddle.com Market Limited (Paddle).

Bot

Try the bot: @PufAIBot